Privacy policy

This policy explains how your personal data is collected, used and protected at Thabet Platform.

Last updated: 13 August 2026

1) Introduction

Thabet Platform respects your privacy and is committed to protecting your personal data. This policy explains what data we collect, how we use and protect it, and your rights regarding it.

This policy applies to the website thabetplatform.com and all programs and services offered through it.

2) Data we collect

We collect the data you give us directly when you register or contact us, including:

  • The parent's name and the student's name and age
  • Email address and phone number (including WhatsApp number)
  • Country of residence and time zone, to place the student in the right group
  • The content of your messages to us by email or WhatsApp

Limited technical data is also collected automatically when you browse the website, such as browser type, device and pages visited, to improve the website.

We never collect or store your card details on our servers.

3) How we use your data

We use the data only for the following purposes:

  • Completing registration and reserving the student's place in the right group
  • Sending session links, recordings and learning materials
  • Contacting you about the program and following up on the student's progress
  • Answering your questions and processing refund requests
  • Letting you know about our new programs (you can ask us to stop at any time)

4) Payment processing

All payments are processed by trusted third-party payment providers, and card details are entered directly into their secure payment form.

These providers' handling of your data is governed by their own privacy policies, and they comply with the Payment Card Industry Data Security Standard (PCI DSS).

5) Data sharing

We do not sell or rent your personal data to anyone.

We may share the minimum necessary data with service providers who help us run the platform (such as payment providers, email services and video meeting platforms), solely to provide the service.

We may disclose data if required by a legal obligation or an order from a competent authority.

6) Children's privacy

Our programs are for children and teens, and registration is always done by the parent.

We collect the minimum data about the child (name and age) only to organize groups and follow their learning, and we never use children's data for marketing.

7) Data protection and retention

We take reasonable technical and organizational measures to protect your data from unauthorized access or loss, and the website is served over an encrypted connection (HTTPS).

We keep data for as long as needed to provide the service and meet our legal and accounting obligations, after which it is deleted or anonymized.

8) Cookies

The website may use essential cookies so its pages work properly, and analytics cookies to understand how visitors use the website and improve it.

You can set your browser to refuse cookies, though this may affect some website features.

9) Your rights

At any time, you have the right to:

  • Ask to see the data we hold about you
  • Ask us to correct any inaccurate data
  • Ask us to delete your data (where this does not conflict with our legal obligations)
  • Object to the use of your data for marketing communications

To exercise any of these rights, email us at info@thabetplatform.com and we'll respond as soon as possible.

10) Updates and contact

We may update this policy when our services or legal requirements change; the version published on this page applies.

For any privacy question, contact us at info@thabetplatform.com or on WhatsApp at ‎+1 613-879-2464.